Introduction
Welcome to evonashomecare.com. We are committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website evonashomecare.com and through the services we provide. As a provider of in-home care services, we are dedicated to complying with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, date of birth, address, email address, phone number.
- Health Information (Protected Health Information – PHI): Medical history, conditions, medications, physician information, and care preferences. This is collected to provide you with safe and effective care.
- Emergency Contact Information: Names and contact details for your emergency contacts.
- Billing and Payment Information: Insurance details, payment card information (processed securely by our third-party payment processor).
- Technical Data: IP address, browser type, pages visited on our site, and other analytical data collected via cookies.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, schedule, and manage your in-home care services.
- To communicate with you, your family, and your healthcare providers regarding your care.
- For billing and payment processing.
- To improve our website and services.
- To comply with legal and regulatory obligations in South Carolina.
How We Share and Disclose Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- With Your Consent: For purposes you have specifically authorized.
- For Treatment: With other healthcare providers involved in your care (e.g., your primary care physician).
- For Payment: With your insurance company or payer to process claims.
- For Business Operations: With trusted business associates who help us operate our business (e.g., EHR software providers) under strict confidentiality agreements.
- As Required by Law: To comply with a court order, legal process, or as required by South Carolina state law.
Data Security
We implement a variety of security measures, including administrative, technical, and physical safeguards, to protect your personal information. We use secure servers and encrypt sensitive data. Access to your Protected Health Information is restricted to authorized personnel who require it to perform their jobs.
Your Rights
You have certain rights regarding your personal information, which may include the right to:
- Access and receive a copy of your health records.
- Request an amendment to your records.
- Request restrictions on certain uses and disclosures.
- Receive a list of certain disclosures we have made.
- Request confidential communication methods.
Contact Us
If you have any questions about this Privacy Policy or your information, please contact us